Training Steps

How to complete a training in Gleen AI?

1. Go to Home > AI Settings.

2. This is where you can connect your sources. Connect all the required sources for Gleen AI training.

Gleen AI works with almost any data source, but we recommend that you write a high-quality, clean PDF and upload it to Gleen AI.

Gleen AI train your bot interface

3. Once all the sources are connected, scroll down to the bottom and click "Train/Retrain Bot."

CTA showing train/ retrain bot

How to blacklist any url in bots knowledge?

• You can search for the URL either in the Parent URL or through the Actions dropdown (View Ingested URLs).

• Select the URL link you want to blacklist and then hit 'Delete.' This will remove the URL from the bot's training knowledge.

There's no need to retrain manually. Gleen AI will automatically apply these settings. Any future training or retraining will not include data from these deleted/blocked URLs.

Gleen AI interface showing option to blacklist urls

Training Frequency

For our paid customers, the default automatic training frequency is every 7 days. Alternatively, you can choose to have it done monthly. There is no limit on the number of trainings per month.