Customizing Your Gleen Chat Widget
Last updated
Last updated
Gleen provides multiple customization options for its chat widget to ensure it seamlessly integrates with the aesthetic of your website. This guide explores the available customization features.
To begin, access the settings by going to the Gleen dashboard. From there, select "Integrations," and choose "Configure Settings" under the Website section to view the chat widget's settings. This allows you to adjust settings and immediately see the effects of your changes.
You can change the text to displayed to users when they first open the Gleen chat widget before they start a conversation with the "Welcome screen title" and "Welcome screen subtitle" options.
You can configure the various colors and other options for how the widget looks on your website. On the right side of the page, you can preview how these changes will affect your widget in real time before saving.
Header & button color - Color of the send button and header section of the widget
Customer's message color - Color of the messages sent by the user. Agent messages are always grey.
Widget position - Show the launcher and widget on either the left or right of your website.
The launcher will appear on the bottom of your site floating above the content, opening the chat widget when clicked.
Custom Launcher Icon - By default, the launcher shows Gleen's logo but you can upload your own icon.
Launcher background color -The color that appears behind the icon and text in your launcher
Launcher text color - Change the text color of launcher, for example, if you use a white background.
Bot Icon - By default, Gleen shows a star icon with animation when the bot is generating a response. You can replace it with a static icon of your own.
Welcome messages - Add up to two messages that will display by default when your chat widget is first opened.
